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Order management

Order steps

  • Search — the Buyer finds the needed parts.
  • Basket — the Buyer approves the order.
  • Pending — the Seller reviews the order and approves, backorders or declines each item.
  • Approved — the Seller prepares the items, uploads the documents (invoice) and prepares the delivery.
  • Delivered — the Seller confirms delivery; the Buyer accepts the item(s) or submits a claim.
  • Archived — completed orders move to the archive.

If the Buyer accepts the order, the next step is to make payment within the set time. If the Buyer submits a claim, the Seller approves or declines it; if a claim is declined, the Buyer must accept the decision.