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My account

Edit my account

Each user can edit their account after logging in, under Profile → My account → Edit account. You can update your personal information at any time.

To change your password: open My account, select Edit account, enter your new password, confirm it and save your changes. Choose a strong password that is unique to your Startpit account.

If your email address changes, you must update it as well; an email change requires verification before becoming active. Your company administrator may also update your email address where permitted, and you will receive a notification when it is changed.

Each user has their own account, while all users belong to a single company account. User permissions depend on the role assigned by a company user with the administrator status. Your company information is managed separately under Pickup addresses (for Sellers) or Delivery addresses (for Buyers). If you no longer require access, contact your company administrator or Startpit support.